No order is complete until you are fully satisfied and nothing should keep our Tassel Tales products from getting to you.


We ship from Austria to many countries around the world within 3 to 10 business days after placement of your order and receipt of your payment. However, expect longer delivery times for shipments outside the EU.

Shipping and handling charges are based on destination regardless of the size and weight of your order. The standard shipping charges differ for each country and the cost for your shipping is clearly indicated during checkout process.

Orders to Switzerland or countries outside of the European Union may be subject to import taxes and/or customs duties. Please note that these charges are the responsibility of our customers.
For more information, contact your local customs office.

Your order will be shipped by GLS, DHL or by the Austrian postal service to the address you specified.

Please do not hesitate to contact us for any questions regarding shipping.